This is Phoenix Smart
Easy portability. Effortless productivity.
The Phoenix Smart supports full system fault diagnosis of more than 200 vehicle brands. This tool offers OE-Level diagnostics for the most common Asian, American, and European models, and many other vehicle models. Device used to retrieve information about the condition of your vehicle's engine and other vehicle systems. It interfaces with your vehicle's computer system to electronically test components, diagnose problems, ensure proper operation and provide insight into electrical system performance.
Makes the Difference
You'll have a peace of mind knowing you can save time and money by avoiding unnecessary repairs
Processor Speed
With a faster processor, you will get a faster computer, which means more power and productivity
MDCI Tech
Latest protocols, allowing professionals to perform more complex repairs on various automotive and heavy-duty vehicles
Battery Life
Our most powerful battery ever. Stay connected during long-distance with up to 8 hours of battery life.
Low Cost
We're proud to offer unbeatable prices on all our products. Our prices are substantially lower than our competitors and we'll never charge you extra for shipping.
Monitor Your Car
For Any Potential Problems
It is designed to detect problems with the emission control system. If any malfunctions are detected, the engine will automatically stop running.
Overview
Vehicle Coverage
Passenger Cars
Commercial Cars
Hybrid Cars
Heavy Duty Vehicles
Control the diagnostic routines on an engine or transmission
Automotive diagnostic scanners are a powerful tool that can be used for finding out the exact cause of an engine failure
Troubleshooting your car can't be difficult now
This Scan Tool is perfect for any weekend DIY mechanic!
Broad Coverage And A Comprehensive Database
The Phoenix Smart supports full system fault diagnosis of more than 200 vehicle brands. This tool offers OE-Level diagnostics for the most common Asian, American, and European models, and many other vehicle models.
Programming Functions And Online Coding
The Phoenix Smart includes Online Coding Functions for Audi, BMW, Porsche, and other vehicle manufacturers.
It supports Cloud Based Programming functions for 13+ car brands.
The Phoenix MDCI Pro Has You Covered
TOPDON's Phoenix Smart comes with the Phoenix MDCI Pro, a VCI that supports J2534, DoIP, CanFD, D-PDU, and RP1210 protocols.
This MDCI Pro's unparalleled coverage allows you to offer OE-level services to newer and more modern vehicles. With the Phoenix MDCI Pro, you will never be forced to outsource!
Step-By-Step Guided Procedures
Guided procedures and functions streamlines the repair process. Follow the prompts for easy and convenient operation, suitable for VW, Audi, Skoda and SEAT vehicles.
View All Fault Codes On One Screen
The Phoenix Smart Utilizes Topology mapping, displaying the entire vehicle system.
Raw data is transformed into clear graphics, so technicians can see the entire status of the car system and get right to the vehicle’s issues.
Access The FCA Gateway
This advanced diagnostic tool supports FCA Gateway Access, allowing users to work on the most modern vehicles and adjust protected functions.
Do More With Special Settings
With the Phoenix Smart, users can unlock special features and settings within vehicles. These advanced capabilities include enabling Video-In-Motion via DVD or USB, disabling the seatbelt light, and more. Applicable to vehicle makes such as Audi, VW, BMW, Porsche, Toyota, and more!
ADAS Compatibility
Offer in-demand services to your customers with the Phoenix Smart. Pair the Phoenix Smart with TOPDON’s Phoenix ADAS Mobile Package to calibrate intricate driving assistance functions.
As ADAS software becomes more common in modern vehicles, the demand for ADAS recalibration will only grow. Meet this growing demand with confidence.
SPECS
- Display: LCD 10.1” touchscreen, 1280*800
- CPU: 4-Core Processor, 2.0 GHz, Android 10.0
- RAM: 4G
- ROM: 128G
- Battery: 12600 mAh / 3.8V
- Operating Voltage: 9~18V
- Storage Temperature: -20℃~60℃(-4℉~140℉)
- Working Temperature: 0℃~50℃(32℉~122℉)
- Dimensions: 278*191*48 mm(10.94*7.52*1.89 inch)
- Package Size: 468*320*143 mm(18.43*12.60*5.63 inch)
- Multilingual Support: English, German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, Turkish, Dutch, Hungarian, Chinese(Traditional), Korean, Finnish
PACKING LIST
- 1* Phoenix Smart
- 1* Phoenix MDCI Pro(VCI Dongle)
- 1* OBDI Adapter BOX Transfer Line
- 1* OBDII Extension Cable
- 1* Cigarette Lighter Cable
- 1* Type-C to USB Cable
- 1* Battery Clamps/Cable Set
- 1* User Manual
- 1* Password Envelope
- 10* Non-16pin Adaptor Cable Kit (NN-14+16, BZ-38, TA-17, TA-22, G/V-12, B-20, CR-6, HA-3, M/H-12+16, FT-3)
- 4* Fuse (φ5*20mm)
- 2* Fuse (φ6*30mm)
- 1* Type A to B Cable
WARRANTY
Warranty Continues with Customer's Subscription
2 Years of Free Software Upgrades
RETURN & REFUND POLICY
30-Day Money-Back Guarantee
Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@dieseldiagnosticsusa.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@dieseldiagnosticsusa.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase.
In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
3. Returns
3.1 Return Due To Change Of Mind
dieseldiagnosticsusa will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (dieseldiagnosticsusa) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
3.2 Warranty Returns
dieseldiagnosticsusa will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect dieseldiagnosticsusa to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available).
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days.
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 7 - 30 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
4.3 Dispatch Time
Orders are usually dispatched within 2 - 4 business days of payment of order.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
dieseldiagnosticsusa will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and dieseldiagnosticsusa encourage you to be aware of these potential costs before placing an order with us.
If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to dieseldiagnosticsusa at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
10. Customer service
For all customer service enquiries, please submit an enquiry at info@dieseldiagnosticsusa.com.
Order Status
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
My Account
How do I create an account?
Click on top account button > click on create account
How do I edit my account information?
Click the "My Account" link at the top right hand side of our site to edit your account information.
How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
Please check our refund policy link given in the footer section
I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
When will my order ship?
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
International Shipping
Do you ship to my country?
Please create an account by clicking the "My Account" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
Please see our Terms & Conditions for complete details regarding our return policy.
Guarantees
Low Price Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Pricing and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
Buyer's Guide
How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
Additional Support
How do I contact you?
Please click on contact us on footer to contact us